As IT leaders embrace automation and AI, the applications are endless – from streamlined workflow to expedited end-user support. Join us as we discuss these topics with technology enthusiast, Bill Kleyman. With over 15 years in enterprise technology, Bill brings a unique view to the conversation.
From the very initial stages of ‘shift-left’ to the more emergent use of Conversational AI and automation, the IT Service Desk is rapidly evolving.
Discuss Topics:
- How radical automation is reducing IT resource drain
- The advantages of no-code technology
- Self-service with Conversational AI
- Going beyond IT to adopt true Enterprise Service Management
Join this lively conversation between Bill Kleyman and Andrew Graf, Chief Product Officer at TeamDynamix. The session will include content from recent InformationWeek market studies as well as interactive audience polling and participation.
