Frontline workers make up the majority of the global workforce and can be found across essential and nonessential industries,including retail, healthcare and supply chain sectors such as manufacturing, warehousing, and logistics and distribution. Unlike desk-based knowledge workers, frontline workers aren't tied to a desk, are typically shift-based, and must report to a jobsite or are out in the field.
They also rely heavily on mission-critical technologies, which enable frontline workers to access the information, applications and people they need to do their job.
