You care about the people your business serves. After all, without your customers, you don't have a successful business. But how do you ensure a great experience for them at every touchpoint along their journey so that they come back? We've got you covered! Sponsored by ActiveCampaign.
Join us for our Customer Experience Friday Forum for these three incredible (and incredibly useful) sessions covering topics from advocacy to data management—all with the goal of improving your CX.
Managing Customer Advocacy as a Pipeline
Speaker: Irit Eizips
You can double your advocate numbers and accelerate the sales cycle with this strategic framework for developing an Advocacy Pipeline strategy together with Customer Success.
Why Great Customer Experience Starts With Data Management
Speaker: Kelly O'Connell
Learn how customer experience and data management, treated as a tandem, can result in the best customer experience in your market.
Why Most Customer Journey Maps Lead to a Dead End, and How to Prevent That
Speaker: Nate Brown
Customer journey mapping often doesn't produce meaningful results despite the availability of new tools and techniques for better customer feedback. These engaging and helpful tools and techniques can help.
Key Details
Date: Friday, July 15
Time: Sessions start at 11:30am ET
Where: Online
Speakers: Irit Eizips, Kelly O'Connell, Nate Brown
