Finally, it’s here—the new Next-Gen Cloud Contact Centers for Dummies®, RingCentral Special Edition eBook. From compelling use cases to a handy glossary of terms, it unpacks everything you need to modernize your contact center so you can most effectively:Minimize hold times—and maximize first-contact resolutionEmpower your agents—with pop-up data and one-click Read more…
Find the best ERP system for your organization:Find out how each product supports the criteria that matters most to your companyTime saving list of key requirements criteria to use in your solution comparisonRecommendations and pricing for solutions matching your needs.Over 200 ERP systems evaluated. SelectHub’s analyst ratings are combined with Read more…
External attackers aren’t the only threats modern organizations need to consider in their cybersecurity planning. Malicious, negligent and compromised users are a serious and growing risk.Independently conducted by Ponemon InstituteAs the 2022 Cost of Insider Threats: Global Report reveals, insider threat incidents have risen 44% over the past two years, Read more…
In this Buyer’s Guide, we highlight key capabilities you should be looking for when adopting a Kubernetes management solution.As the adoption of Kubernetes continues to grow, so does the number of Kubernetes distributions, solutions, and platforms making it difficult to evaluate and choose from a large pool of vendor offerings.In Read more…
Every year, InformationWeek surveys IT and cybersecurity professionals to learn more about how the teams work together and what challenges they are facing.This report helps highlight important trends that are shaping IT and cybersecurity operations.What’s inside:Find out how well IT and security teams have handled the inherent challenges in primarily remote workforcesDiscover Read more…
This free event is now available for on-demand registration and access through August 2, 2022. Once registered, the on-demand content will become available. In this webinar, we’ll uncover:What’s driving digital customer experiences today and what your business needs to succeedTop innovations that drive consumer engagement and personalized Read more…