Dell PCaaS means less overall IT
management for us. We can standardize our
device lifecycle while improving our ability to
refresh and change devices out based on
current technology needs — all this while
giving ourselves cost predictability in
We were spending too much time and money having [devices] shipped to headquarters, imaging them, and then shipping them somewhere else, which makes no sense at all. And then, of course, on the support side, we’re trying to troubleshoot device issues remotely, which was next to impossible for us to do effectively.