This one-day event will look at the business value added by conversational AI, the challenges it still faces juxtaposed to the advances we’re seeing, and what the future holds for it, through industry expert thought leaders’ insights and use cases.
In this event, we will address the following topics:
Conversational AI - Session 1
- Superhuman Conversational AI
- How More Mature AI Enables Better Business Process Automation and Solutions
- Taking Conversational AI From a Customer Service Tool to Improving Operations, Employee Satisfaction, and ROI
Conversational AI - Session 2
- Best Practices and Trends in Conversational AI
- Finding Solutions to Conversational AI System Builds to Ensure Scalability and Speed
- Empathy, Knowledgeability and Multi-Modal Understanding of Chatbots
Conversational AI - Session 3
- The Fundamental Role Data Sets Play in Fueling Our Systems and Business Decisions
- Training Models to Allow Agents to Learn Interactively
- What Future Capabilities of Conversational AI Lie Untouched?
